Recent Posts

Extra Rain

8/23/2017 (Permalink)

Water Damage Extra Rain Ground water quickly entered finished basement

As you know, this year has been especially wet. We've seen an unprecedented amount of water and mold damages. One way that you can help prevent these from happening in your basement is to keep an eye on your sump pumps. Sump pumps do fail, and when they do it can have devastating consequences. If you notice your sump pump is not working and you have water coming in to your basement, please give us a call so we can minimize the damage and get your structure dry to prevent mold growth. We can help you make it "Like it never even happened."

It's that time of year again!

9/26/2016 (Permalink)

As much as we don't want to admit it, it's time to turn our furnaces back on. We know all too well that things don't always go as planned. Sometimes furnaces malfunction with what is called a "puffback".

The term furnace "puff back" refers to the sudden expulsion of soot into the dwelling area caused by a malfunction in the heating system. The soot from a puff back is a sticky, greasy, grimy mess that is second to none. It can also present a severe health hazard in the place that's supposed to be your haven- your home.

All of those minuscule, oil based particles embed themselves into curtains, carpets, and clothing while contaminating the air with known carcinogens. Running a vacuum over it only grinds the soot deeper and creates stains that will never come out. Wiping the soot from walls and ceilings creates a place where paint will no longer stick. Unless the soot is quickly and professionally removed, it can cause corrosion of metal on doorknobs, faucets, and even electronic equipment throughout the home. Because every inch of the home is affected, a puff back is an overwhelming job to clean properly.

This is where the SERVPRO team can help - you can trust SERVPRO to clean everything. We're your one stop shop for puff back and smoke damage cleanup in the Jefferson County area. 

Smoke and soot cleanup

5/11/2016 (Permalink)

Fire Damage Smoke and soot cleanup Soot on a tongue and groove ceiling during cleaning

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jefferson County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 315-777-8377

IICRC certified firm

5/11/2016 (Permalink)

SERVPRO of Jefferson County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

North Country Residents: Follow these mold safety tips if you suspect mold

4/21/2016 (Permalink)

Mold Remediation North Country Residents: Follow these mold safety tips if you suspect mold Be careful! Without proper training, you could be spreading mold. New York State now requires a license to perform mold remediation.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Jefferson County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jefferson County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –315-777-8377

Here when you need us

3/30/2016 (Permalink)

General Here when you need us Floor where there was a small furnace fire.

Do you ever get tired of calling places and getting an answering service or voicemail? You won't with us! We understand that disasters don't have scheduled hours. We adhere to our 1-4-8 guidelines. 

1- Within one hour from the first notice of loss, a SERVPRO Professional will contact you to arrange for service.

4- Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).

8- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 

Whether it's 8pm or 3am we are here to help! 

New Technology

1/7/2016 (Permalink)

Have you heard that your laminate and hardwood floors will be ruined in the event of a water damage? We are lucky enough to have some awesome new technology to help everyone in the Jefferson, Lewis and St. Lawrence county areas. They are water extraction mats that are specifically designed with the drying of hardwood floors in mind. If we get there quickly enough we have a very high success rate of being able to dry your hardwood floors with very little, if any damage.

They lay flat on the hardwood floor and the extraction hoses are then connected. This creates a great amount of suction that is able to remove water from underneath the flooring.