What our Customers say...


Dear Mary and Crew:

I am enclosing the check for the excellent, superior cleaning job you completed for my mother and father's home on July 6, 2020! We were amazed at the care taken, the detail given, and the overall condition of her home once you had completed your work. I think you even cleaned things from when we moved in the house in 1986, if possible.

My idea of what I thought the cleaning would be was just going through, getting rid of the dust and refreshing the walls and carpets. To my surprise, it was so much more! The basement cleaning was totally unexpected and the garage, too. The home is literally move-in ready. In fact, I have bought new homes that were not as clean as mom's is now! She is looking down with a BIG smile on her face and is probably saying "Wow" herself. I know that she would definitely have done the same thing if she were selling the house herself. I knew by the time we got rid of things in the house, which was a daunting task, no one would be up to putting a polish on the house that was needed. I knew we were going to hire you because you are persnickety and detail-oriented, and I was right.

The house is now listed and ready for someone to enjoy your labor, too! Several of our family friends from outside the area have commented on the house's presentation, not just on the painting and things we did, but the sparkle and rejuvenation to the surfaces, too. It is generating more buzz than the house. Believe it or not, everyone asks who CLEANED the house.

You are by far a crew that SERVPRO can be proud to affiliate themselves with!

With much appreciation and even more satisfaction.

Suzie, Nina, Camille, Teresa and Karen

If I could fix it on my own I would have, but I'm glad that your experienced team got there so fast to help. Amazing job.

If anyone needs emergency restoration, I don't think there's anyone better than this team. Very professional and very fast.

We had an awesome experience with SERVPRO.  I am very impressed with the services and work.  Thank you!

I am very satisfied with the work done by SERVPRO. The process was seamless and done in a timely manner.  Very respectful team.

We had a great experience with SERVPRO.  The team was very polite and professional.  I am very impressed with the work done. Thank you.

It is astounding how quickly SERVPRO was able to rid my home of mold.  I am truly grateful that I called them first! Thank you!

Unbelievable!  Summer rains flooded us and SERVPRO was amazing!  They are completely professional and work very fast!

Thank you so much for helping us get our home dry after the heavy rains flooded our neighborhood! Amazing team! 

I never thought I could ever had mold in my home! Im so glad I called SERVPRO to help!  They worked quickly and were extremely knowledgeable.

The team was great to work with.  They were very professional and polite.  We would use them again if ever needed for restoration needs.  

After a tragic time we were very thankful for the team at SERVPRO.  I couldn't have asked for a better company.  Thank you. 

SERVPRO was awesome.  We are thankful for all the hard work.  I couldn't have asked for a better company.  The rebuild looks great.  

We had a great experience with SERVPRO.  I am very impressed with the service offered and the work performed.  We had our business back up and running in no time.  Thank you.

I am very thankful for a great company.  We are impressed with the rebuild.  I couldn't have asked for a better experience. 

After a severe storm hit our area, SERVPRO responded and begin clean up quickly.  Our home was protected from potential weather after the board up.  We were very grateful for a great company.

We are very thankful for the great team.  Thank you!

SERVPRO was great!  During such a tragic time we didn't know where which way to turn.  SERVPRO took our hand and guided us through the entire process.  Thank you!

SERVPRO was great to work with.  I am very impressed with the level of service and couldn't have asked for a better company. We would use them again in the future if ever needed for our commercial needs. 

I had a great experience with our Mold Remediation.  They were very polite and professional.  I could not have asked for a better experience.  Great work!

We had a great experience with SERVPRO of Jefferson County.  They went above and beyond to ensure our home was safe from potential weather.  I am very impressed with the work well done.

Words fail me to describe how grateful I am to you and your team. I had huge concerns in the beginning but you assured me your team were honest and hard working. Your team is not only honest and hard working but professional, non-judgmental, friendly, caring, on time, clean with professional uniforms, and have great personalities. I went through not only a house fire but medical issues with my husband and your team remained sympathetic to my needs. Great job to all! If you ever need it, I'd be more than happy to give a reference for you and your team.

Thank you SO much for taking care of my Dad's Army dress uniform hat. I really appreciate it; means a lot to me. He served active duty in the Korean War. He was a hero- saved 10 guys in the midst of battle- I never knew that until he passed away. He never talked about it. Thank you both again for your kindness.

I hired SERVPRO of Jefferson County to do a huge clean out job for me . I was so happy beyond words . This was a job I could not have done on my own . Unbelievable is all I can say ... fast, thorough, immaculate work . I could not believe how quickly they completed this immense project . I will be forever grateful for these wonderful people helping with an extremely difficult and emotional project . Thank you thank you thank you !!

Very prompt! Very courteous and highly professional. Great work that I highly recommend!

Thank you so much. You did a beautiful job and we were very comfortable having your professional staff in our home.

We are writing this letter in regard to the quality of work received when SERVPRO came to my home to fix a huge mess in the basement. The three men were very hard working and polite. They stayed much later than we would have expected. They took time from their families and lives to make ours better. The quality of service was outstanding.

I'm glad I called the professionals. I don't think anyone could have handled it better than SERVPRO.

Very fast. Very efficient. Very competent people! Gave me relief at a very stressful time.

I was very impressed on everything that was performed!!!

Everyone was great. Thank you so much.

Thank you! Excellent work!

SERVPRO exceeded my expectations. I am very happy with the work they've done.

Very friendly! Have a great attitude!

Amazing customer service and response. We needed them on Sunday and they arrived within an hour of our phone call.

Excellent service and professional, kind and courteous staff. Thank you!

Excellent work and customer service!