Recent Storm Damage Posts

How to Keep Your Family Safe After Flood Damage to Your Watertown Home

6/12/2019 (Permalink)

Storm Damage How to Keep Your Family Safe After Flood Damage to Your Watertown Home We work with licensed electricians to ensure water did not damage the wiring in your home.

Protecting Your Family Members after Flood Damage Affects Your Residence in Watertown 

Flooded areas contain many dangers, including hidden ones. Driving through Watertown can take residents into low-lying areas that leave roads submerged. When this happens, gauging the actual depth of the water can prove challenging. Driving into such areas can make your car or truck stall and leave you stranded.

Inside your Watertown home, flood damage also includes several dangers that can cause injury. After the water drains from your home and exposes sharp points and jagged, broken pieces of glass and other materials, you can easily avoid them. We wear heavy gloves as part of our personal protective equipment (PPE), reducing the risks of handling such debris. Other dangers are not as obvious.

Flood waters bring sand and other soils into your house which can harbor an assortment of pathogens. Just as these can cause health effects, the possibility of similar problems also comes from chemical residues. We regain control over the presence of pathogens and other organic matter through our use of different biocidal agents and sanitizing cleansers. However, these work best on things where these chemicals can make contact with surfaces. Copious amounts of organic matter neutralize the effects of quaternary compounds, which makes it crucial that we rid surfaces of any silt and grime that can contain organic matter before we apply any disinfectant.

Electrical outlets that went underwater during the flood become hazardous to use, but others that seem safe because they never became wet can also cause fires if you use them. When an appliance draws current through the lines, corroded circuits between the socket you are using and the main breaker box can rapidly overheat. We work with licensed electricians who understand the needs of your flood-damaged home.

The presence of water for an extended period can also leave floors weak, even when no visible sagging exists. Floors do not need to feel soft, either, to let someone fall through and sustain injuries. SERVPRO technicians can check the moisture content and determine if building specialists need to inspect the structure further. We want to find the safest blend of saving you money and ensuring a safe environment inside your home, both during our time restoring and as part of the final results.

SERVPRO of Jefferson County covers homes in Alexandria Bay, Adams, and Sackets Harbor. Call us at (315) 777-8377 for flood damage mitigation and restoration of your property.

Click here for information about Thompson Park.

SERVPRO Will Develop The Right Plan To Restore Your Watertown Home After Flood Damage

5/3/2019 (Permalink)

Storm Damage SERVPRO Will Develop The Right Plan To Restore Your Watertown Home After Flood Damage The flooring in this home was covered in water damage. We responded and put air movers in place for quick drying to prevent future damages.

Proper Scoping Before Fixing Flood Damage in Watertown is Crucial

It can be very disheartening to see your home swamped by floodwaters considering the structural damage and soiling that accompanies such incidents. Your first idea could be to save whatever you can to minimize financial or sentimental loss. However, scoping the damage first is more important even when it seems like a waste of time. We are IICRC certified in flood damage restoration and can, therefore, help evaluate and document the damage in your Watertown property.

After an incident of flood damage in Watertown, many insurers expect you to take every step possible to prevent further damages from occurring. Without proper scoping, it is impossible to establish all likely sources of secondary damage. Depending on how the flood damage happens, there might be windows smashed by debris if the incident involved strong winds or holes in the roof in case of falling tree branches from lightning strikes. Our SERVPRO technicians help pinpoint such problems take corrective measures such as boarding up or installing roof tarps. We also take photos to document these steps for your insurer.

Whether rising water flows into the property or openings in roofs and walls allow rainwater in, it rarely sits in one location where you can extract it easily. Absorption by various materials as well as gravity action leads to migration to different sections of the property. If you do not check the level of migration, you might leave traces that can cause problems in the future. Our SERVPRO technicians use different equipment to scope water migration. We use moisture sensors to check for wet materials or moisture meters to tell the level of wetness. We also use FLIR thermal cameras to find wet areas behind walls or floor materials.

Flood damage soils materials and causes other forms of physical deterioration including damaging finishes such as paint. Scoping can help establish the kinds of damage allowing better planning for the restoration. Our SERVPRO technicians rely on their extensive experience handling similar cases to determine the essential steps.

Failure to plan is planning to fail. Call SERVPRO of Jefferson County to help scope the damage and device the right response plan. You can reach us at (315) 777-8377 any time. We’re Faster To Any Size Disaster.

Don't Let Watertown Flooding Dampen Your Day

4/9/2019 (Permalink)

Storm Damage Don't Let Watertown Flooding Dampen Your Day From snowmelt to rain, flooding is a year-round worry for Watertown residents.

Time Efficient Drying for Watertown Homes with Flood Damage

In the restoration industry, they are different approaches to flooding informed by the type of water that enters the property. The sliding scale of contamination in water runs from clean water to grey water, to black water. Blackwater emergencies contain levels of contamination that could include animal carcasses, raw sewage or other pathogens. Typically a black water emergency is caused by backed up sewer points or road overflow.

After heavy rainfall, the likelihood of requiring professional assistance to deal with flood damage in Watertown dramatically increases. SERVPRO offers highly trained technicians with the correct licenses and qualifications to restore your home to its preloss condition. We equip our technicians with the correct PPE equipment as well as critical water extraction units to help remove, dry and restore the property.

All types of flooding emergency require a thorough assessment of the type of water in the property. Microbes that reside in moisture, as well as the home, can cause the impact of flooding to become increasingly severe. Failure to remove clean water promptly can cause it to become grey or black water.

The primary means of removing standing water is through vacuuming, heating, and pumping. We tackle standing water above two inches by placing submersible gas powered pumps into the affected zone. These pumps shift gallons of water along a hose to an open sewer point and are the fastest method. However, once standing water levels drop below two inches extraction units are a requirement to remove the remaining moisture.

Clearing away large quantities can be done quickly; however, fabrics, carpets or furnishings become water-logged. SERVPRO technicians are experts at drawing moisture from porous surfaces. Since moisture moves from wet to dry, we can remove water from hard flooring and soft furnishing by controlling the humidity. Using desiccant dehumidifiers, our technicians can lower humidity below 40PGG which raises moisture from saturated surfaces.

Drying your home after a flood needs to be done in a time efficient manner to limit losses, contact SERVPRO of Jefferson County at (315) 777-8377 to arrange service.

Read about Thompson Park here.

Fast Action Is Vital When Your Adams Home Experiences Storm Damage

3/13/2019 (Permalink)

Storm Damage Fast Action Is Vital When Your Adams Home Experiences Storm Damage Our SERVPRO of Jefferson County rapid response team is available 24/7 by calling (315) 777-8377.

Fast Extraction Can Protect Other Areas Of Your Adams Home

Whenever substantial water loss incidents affect your Adams home, you need assurance that the right professionals can respond quickly to get the excess water out. The faster that professionals like ours can reach your home, the better able our team is to protect other areas of your home that have not yet become exposed to the spreading floodwater. It is important to act quickly at the first sign of an emergency to secure these services and get vital mitigation work started.

While many potential issues could arise once flood damage has begun in your Adams residence, the right response to the situation can help to prevent unexposed areas from getting drawn into the later demolition and reconstruction efforts that your home needs. With fast extraction and drying equipment that arrives with our responding SERVPRO team, we can work to limit the spread of floodwater through other areas of your property.

Part of this ability comes from our rapid response to emergencies. Our professionals remain available for all emergencies and disaster relief efforts 24/7, which is why we can say that We’re Faster to Any Size Disaster. From the time that our technicians arrive at your home, we can do a quick but thorough assessment of the current damage and begin setting up the necessary equipment for extraction efforts to start.

We have many machines and tools that can help. From truck-mounted pumps on our production trucks that can pull 300 psi to specialized equipment like our extraction wands and weighted ROVER extraction for carpeted areas of your home, we can remove this hazard from your property promptly.

The best way that any homeowner can protect their property and limit the cost of restoration when facing a flood is to respond quickly to the situation. Our SERVPRO of Jefferson County rapid response team is available 24/7 by calling (315) 777-8377.

Click here for more about Adams.

Watertown Flooding? SERVPRO Says We're Faster To Any Size Disaster

2/13/2019 (Permalink)

Storm Damage Watertown Flooding? SERVPRO Says We're Faster To Any Size Disaster SERVPRO Suggests to All Watertown Area Homeowners--Make Sure You Have Flood Insurance Coverage

How to Get Fast Flood Removal Services for Your Watertown Home

Regardless of the season or time of year, Watertown residents understand that flooding is a distinct possibility that they should remain mindful to avoid. While you cannot change the weather patterns or their severity, there are steps and precautionary measures that can get taken to reduce the impact of these disasters on the property. Also, you can put a plan in place to contact professional disaster recovery technicians like ours whenever these emergencies occur that threaten your home.

Securing professional assistance for flood removal and other restoration for your Watertown home is vital in the earliest stages of exposure for your property. While you cannot prevent the occurrence entirely, our SERVPRO team can help by offering real-time mitigation solutions that can protect the things that matter the most to you. For this reason, the contents department of our team can earmark items for safe removal from your home to protect them from further damage.

Flood removal often refers to the extraction of flood water, and this is something that you should not attempt to do on your own. As a Category 3 loss incident, floodwaters can contain bacteria, chemicals, sewage, and other contaminants that can be hazardous to your health when exposed. Our professionals have gotten extensively trained in the use of personal protective equipment and have the tools to quickly extract this water from your home using truck-mounted pumps, gas-powered pumps, and extraction wands.

Debris removal and demolition is often another phase of this initial restoration, as it can help to provide a safe and clean environment for our technicians and anyone else that might enter the home once the work has begun. The efficient approach of our SERVPRO team is deliberate to ensure that you do not stay displaced from your home any longer than is necessary to restore the damage the flood has caused.

Recovering from a flood in your home is something that homeowners do not have the resources to do on their own. Our SERVPRO of Jefferson County rapid response team is standing by 24/7 to help amid the emergencies that could threaten your property. Give us a call at (315) 777-8377.

Visit the City of Watertown by clicking here

What To Do When Sewage Backs Up Into a Bathtub

9/24/2018 (Permalink)

Storm Damage What To Do When Sewage Backs Up Into a Bathtub Flood damage in a Fort Drum, NY office

If water backs up into your bathtub when you flush the toilet, you are likely dealing with a blocked sewer line. You may be able to resolve a bathtub backup on your own using a plunger or auger. If the sewer backup is serious or flooding is occurring, you should call a plumber as soon as possible.

1. Identify Where the Blockage Originates

The best way to identify whether the stoppage causing a backup is on your side or in the city sewage lines or main is to check the sewer drain cleanout. If standing water is present or the cleanout is full, the sewer backup likely originates in the city main or lines. Contact the city utility provider and try to mitigate the problem in your home. If the cleanout is dry, the blockage is between the cleanout and your house. Take measures to clear the clog or contact a plumber.

2. Block the Tub Drain and Use a Plunger or Auger

If the blockage is on your side, you may want to try to clear it. Cover the tub drain to prevent sewage from rising up while you plunge or use an auger. This can increase the amount of pressure and help to clear the obstruction. You can also use a cleanout fitting with the auger to attempt to work your way through the obstruction.

3. Call a Plumber

If you cannot clear the backup on your own and you know that it is in your lines, you should contact a plumber. Avoid making the problem worse while you wait for service.

You may be able to clear a minor bathtub backup in your home in Fort Drum,NY on your own. If you are dealing with a severe sewer backup or flooding, you should rely on the expertise and specialized equipment of plumbing and sewer damage restoration professionals.

The Phases of Storm Safety

8/24/2018 (Permalink)

Storm Damage The Phases of Storm Safety Air mover´s ready for any storm damage in Adams, NY

Every region has its own storm season, and the area around Adams, NY, is no different. While you cannot guard against everything that might happen during a storm, you can develop a few habits that will leave you better prepared to face the next rain storm that hits your commercial property.

Severe Storm Season

When storm season approaches, start thinking about how you are going to keep your business and employees safe. There are several things you can do to prepare:

  • Roof inspections to identify weak spots or troublesome debris
  • Tree trimming to minimize the chance that branches will be torn off by high winds
  • Lightning rod inspection to ensure that they are installed correctly
  • Employee training to inform them about emergency procedures

The sooner that you start preparing for the first rain storm of the season, the more likely it is that you can minimize the damage it causes.

Severe Storm Watch

The National Weather Service may issue a severe thunderstorm watch. As soon as this watch is announced, make sure that the people to whom you have designated certain duties, such as shutting down operations, making head counts and alerting emergency services, are aware that their actions may be needed soon. It is also a good idea to send out an email to let everyone know that storms are possible and to remind them of the safety plan.

Severe Storm Warning

Once the severe storm warning has been issued, it is time to put your plan into action. Sound the alarm in your building to let everyone know that they need to head to the designated safety area. This area should be an interior room that is far away from windows and skylights. High winds can cause glass to break, which is a danger to anyone in its path.

If you plan ahead, a rain storm doesn't have to catch you by surprise. With preparation and a solid emergency plan, you can weather storm season and its effects on your building.

Rising Above Flood Damage

7/23/2018 (Permalink)

Storm Damage Rising Above Flood Damage These basic cleaning requirements help you set the stage to successfully rise above the damage caused by floods.

When flood conditions affect your home in Watertown, NY, it is essential to deal with the damage immediately. All it takes is 1 inch of water to create unhealthy conditions, so addressing contaminated materials is of the utmost importance. Fortunately, whether it is carpet, household objects or furniture, if you have a flood to clean up, the same set of cleaning requirements can be followed. Therefore, after calling your insurance company and taking pictures of the conditions, you can be ready to tackle the job by following the steps below.

1. Remove Standing Water

Using protective clothing and eyewear, and tools that are safe in and around wet conditions, remove as much standing water as possible. Not only does this allow for further cleaning to take place, but you are eliminating a prime breeding ground for microorganisms such as mold, bacteria and even viruses.

2. Dry, Dry, Dry

Once the standing water has been reduced, the area and everything in it must be dried out. Fabrics and upholstery need to be addressed immediately and can be put in the sun or dryer, or taken to an appropriate cleaner. Photos, paper and books need more time to dry, so find a breathable yet sheltered area for storage. These cleaning requirements, if followed thoroughly, can save precious items and reduce the possible growth of allergens.

3. Disinfect and Clean

Due to possible contaminants in the water after a flood, clean all surfaces and objects with diluted bleach or another approved flood disinfectant. Remember, make sure the area in which you are working in is well ventilated. Cleaning agents like bleach have fumes that are harmful when inhaled over time.

These basic cleaning requirements help you set the stage to successfully rise above the damage caused by floods. Though the professionals in Watertown, NY, will take care of any structural issues in your home, you can be the first responder to your emergency. For more information, visit

Mandatory Items for Your Company's First Aid Kit

6/13/2018 (Permalink)

Storm Damage Mandatory Items for Your Company's First Aid Kit After an emergency, be sure to replace any items that were used from each first aid kit. Then contact a local restoration company to fix the damage.

It's impossible to know when a disaster will strike your business, so it's important to be prepared at all times. As a business owner, nothing is more important than the safety of your employees. To ensure their safety, the Occupational Safety and Health Administration (OSHA) requires businesses to have a first aid kit available to their workers at all times. Be sure to place it in a central location and hang a sign so it can be easily located. The following items are required for each kit.

Medical Equipment

• A few small gauze pads (4" x 4")
• Two large gauze pads (8" x 10")
• Adhesive bandages in various sizes
• One roll of gauze bandage (2" wide)
• Two triangular bandages
• A wound cleaning agent (moist towelettes or saline solution)
• Two elastic wraps
• One roll of adhesive tape

Employees should be trained in the proper use of this medical equipment for both minor and extreme injuries. An annual first aid training seminar is recommended.

Other Items

• A pair of scissors
• A pair of tweezers
• Resuscitation equipment (resuscitation bag, airway or pocket mask)
• One or more blankets
• A few pairs of latex gloves
• A splint
• Directions to request emergency help

These items in your first aid kit can provide additional support and cleanliness in an emergency situation.

Number of Supplies Required

This simple emergency kit is appropriate for three to four employees. If more employees are present at the worksite, more supplies are required. As a simple rule, divide the number of employees you have by four, and that’s how many kits you need at that worksite.

When You'll Need It

Emergencies such as fires, floods, or severe storms are common in Watertown, NY. The supplies in the kit can help provide assistance to employees injured during these disasters until medical help arrives.

What Next?

After an emergency, be sure to replace any items that were used from each first aid kit. Then contact a local restoration company to fix the physical damage to your worksite, which can help you get back to work as soon as possible. For more information, visit

Heavy rains bring the possibility of water damage

6/4/2018 (Permalink)

Storm Damage Heavy rains bring the possibility of water damage Water from heavy rain can quickly move into your home

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Jefferson County provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jefferson County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (315)777-8377

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jefferson County

SERVPRO of Jefferson County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Generator Safety Tips

5/25/2018 (Permalink)

Storm Damage Generator Safety Tips Be prepared when a storm comes your way!

If you have a generator on hand for power outages during severe weather storms, follow the safety tips below from the American Red Cross:

1- Never use a generator, grill or camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.

2- To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Do not touch the generator with wet hands.

3- Opening doors or windows and using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death.

4- Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

5- Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

If your home or business suffers from any type of storm damage, call SERVPRO of Jefferson County and we will send a professional out to assist with getting your property back to its original state as soon as possible!