Recent Fire Damage Posts

We Work To Prepare Your Watertown Home For Repair And Build Back

5/16/2019 (Permalink)

Fire Damage We Work To Prepare Your Watertown Home For Repair And Build Back We are available 24 hours a day, 7 days a week with the necessary equipment, expertise and experience.

Repairing Fire Damage to Your Watertown Home

Fire loss effects come in many levels of severity and importance in recovering your Watertown residence. While every symptom must get addressed to restore and recover any property after a fire emergency fully, the order of these restorative acts and when specific equipment gets used is something that varies from home to home. With so many hazardous obstacles to overcome once first responders and firefighters have left the scene, it is imperative to trust in the experience and the advanced equipment and technology of our team.

We understand how detrimental fire damage can be to your Watertown home, especially from a structural standpoint. We strive to provide every customer with a comprehensive approach to returning their property to preloss condition. This process almost always begins with a thorough assessment of the damage and fire debris removal overseen by our contracting division. These licensed professionals within our SERVPRO team can ensure that the right precautions get taken to protect undamaged areas of your house and work to help expedite repairs and renovations after mitigation completes.

Part of the advantage of choosing a team that can offer both build back and full restoration of your property after a fire is the seamless transition between these phases. Other companies have customers seek out their own contractors and leave them at the mercy of wildly fluctuating schedules and unreliability. Not only can this draw out the recovery of the property, but multiple contractors and teams almost always mean a heftier price tag at the end of the labor.

We work to prepare your fire damaged structure for the repair and build back that the home needs after a fire loss incident. Our SERVPRO professionals use controlled demolition techniques to only remove the damaged portions of materials, further saving our customers time and money on the reconstruction to follow.

We know the importance of offering every customer a fast path to the full recovery of their home after a fire. You can always count on the extensive training and expertise of our SERVPRO of Jefferson County restoration technicians and contractors to make all fire loss effects “Like it never even happened.” Give us a call today at (315) 777-8377.

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SERVPRO, Fort Drum Fire Damage, and Your Insurance Adjuster

1/24/2019 (Permalink)

Fire Damage SERVPRO, Fort Drum Fire Damage, and Your Insurance Adjuster Fort Drum Properties, Fire Insurance, and SERVPRO for Cleanup and Restoration

Insurance Claims to Pay for Fire Recovery in Fort Drum Homes

Whenever your Fort Drum home suffers a fire, you want to get the situation resolved as quickly as possible. Unfortunately, there are hoops that you must jump through to obtain the approval of the home insurance claims that you might file in a situation like this. However, there are easier ways to obtain the necessary documentation and evidence that your adjuster requires to process the claim to get restoration and cleanup started on your property quickly.

From the moment that the first responders have left your Fort Drum property, you get your first look at the fire damage from a distance. While your first instinct might be to contact your insurance company directly, it might be more beneficial for you to reach out to our SERVPRO team before that. NO, IT IS NOT!  Get your insurance adjuster on the scene with a phone call. We can arrive quickly after you call with the tools and personnel to perform a thorough assessment of the damage to your home and catalog these damages for use in determining an estimated cost for restoration.

Our SERVPRO estimator can take photographs of damaged areas of your home to collect with the documentation to show evidence of the extent of the fire effects throughout your house. As you have already contacted our restoration team to begin this vital assessment of the property, we can begin mitigation work at this time to protect your home and its contents from further damage before the full restoration costs get approved by your insurance provider. The caveat here is if you sign off on the work order. We often communicate and coordinate with your adjuster prior to beginning the cleanup and restoration.

We work closely with the major and local insurance companies servicing our area to provide our customers with a seamless transition between our mitigation steps and the full restoration of their fire-damaged properties.

While you might not expect a disaster like fire to affect your home, you can help to ensure that the restoration process happens quickly by calling our SERVPRO of Jefferson County rapid response team right away. You can reach us 24/7 by calling (315) 777-8377.

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Smoke and soot cleanup

12/5/2018 (Permalink)

Fire Damage Smoke and soot cleanup Soot on a tongue and groove ceiling during cleaning

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jefferson County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 315-777-8377

Were Here to Help

10/16/2018 (Permalink)

Fire Damage Were Here to Help Floor where there was a small furnace fire in Water Town.

Do you ever get tired of calling places and getting an answering service or voicemail? You won't with us! We understand that disasters don't have scheduled hours.

We adhere to our 1-4-8 guidelines. 

1- Within one hour from the first notice of loss, a SERVPRO Professional will contact you to arrange for service.

4- Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).

8- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 

Whether it's 8pm or 3am we're Here to Help! 

What You Should Know About Gas Leaks in Your Home

10/16/2018 (Permalink)

Fire Damage What You Should Know About Gas Leaks in Your Home Soot Covered Furniture from a Gas Fire in Watertown, NY.

Fires from natural gas can occur suddenly and can result in a lengthy restoration process. If you suspect a gas leak in your home in Watertown, NY, there are various steps you can take to prevent a gas fire.

1. Preventative Steps

There are several ways you can prevent gas leaks from occurring, which can ultimately save you the stress of dealing with a fire. Prior to purchasing any appliances for your home, make sure you understand how they work and which signs could indicate a malfunction. Frequently check your appliances to ensure that there are no dysfunctions that could cause a leak. If you do have an issue with an appliance, it can be smart to have it professionally checked.

2. Signs of a Gas Leak

You cannot prevent a gas fire without knowing the most common signs of a natural gas leak. An unpleasant smell, often described as rotten eggs, is one indicator that you may have a gas leak in your home. Additionally, a whistling noise is sometimes heard near the gas meter when there is a leak.

3. Action To Take If You Suspect a Leak

If you suspect a leak in your home, it’s important to turn off any appliances that could result in a fire. To keep gas from building up, make sure your home is well-ventilated by opening any windows and doors. Even with these precautions, spend as much time as you can out of your home to avoid the negative health effects of breathing in the gas you suspect is leaking.

If you believe that your home may be experiencing a gas leak, it’s essential to do what you can to prevent a gas fire or a gas explosion. Once you have taken the necessary steps to protect yourself and your home, it can be helpful to work with restoration professionals who can fix the leak and ensure the safety of your home.

Do You Need Security Fencing After a Commercial Fire?

8/31/2018 (Permalink)

Fire Damage Do You Need Security Fencing After a Commercial Fire? Fire damage in a tunnel in Carthage, NY

When you've had a fire at your Carthage, NY, place of business, there's a lot to consider once the blaze has been put out. You'll need to call your insurance company as well as consult with a reputable fire restoration company about cleanup and damage repair. But what about security? You'll want to talk to them about setting up a security fence around your building. Putting up fencing after a fire is a smart idea for a number of reasons.

1. Keep Out Looky-Loos

Increasing building security with fencing keeps looky-loos away, and prevents them from potentially injuring themselves on your property. The last thing you need at this point is a lawsuit from someone who's hurt himself while snooping around. Fencing also keeps curious people from inadvertently causing more damage to the property.

2. Theft and Vandalism Prevention

When you've got a security fence in place, you've essentially created a barrier to thieves, vagrants, and vandals. An unsecured building can attract looters or people looking for a place to sleep. Seeing a sturdy fence makes it much less likely that someone will to try to get in. Added options like barbed wire will make an attempt next to impossible.

3. Protection from Wild Animals

Security fencing can help keep larger wild animals, such as raccoons, skunks and possums, as well as stray cats and dogs, out of the building. Quick action to set up fencing can easily take care of a problem that might end up costing you much more time and money down the road.

4. Insurance Compliance

Your insurance company will expect you to take every possible measure to secure your commercial property after a fire, including putting up security fencing. If your property is left unsecured, you may have a tough time filing a claim and getting reimbursed for cleanup, repairs and lost work time.

In addition to taking steps to clean up the damage and effect repairs, it's important to have a sturdy security fence in place around your building, both for the added protection provided and for your peace of mind.

How To Protect Your Home From Lightning

7/23/2018 (Permalink)

Fire Damage How To Protect Your Home From Lightning A lightning fire in Watertown, NY, is a rare, but possible occurrence.

What happens when lightning strikes a home in Watertown, NY? About 6,300 homes are struck each year without a resulting house fire. However, an additional 4,300 strikes each cause a residential lightning fire. Learn how to keep yourself and your home safe during this unpredictable, menacing weather event.

How Do I Protect Myself During a Storm?

When the weather turns bad outside, it is tempting to go about your normal business inside of the house. When you hear thunder, however, there are steps you should take to protect yourself and reduce the risk of lightning fire:

• Stay inside of your home, away from windows and doors. A good rule of thumb is to wait 30 minutes after you hear the last of the thunder to resume normal activities.
• If lightning strikes your home, it could cause a power surge. As a precaution, keep your distance from televisions, computers and other electrical devices. Do not take baths or showers, wash dishes or do laundry. Cellular phones are safe to use.

What Actions Do I Take If My House Is Hit?

If your house is struck, you will hear and feel a powerful boom. If you suspect the bolt has made contact with your home, take the following steps:

• Quickly check the health and safety of all family members and pets.
• Leave your home immediately if there is fire or smoke.
• Call 911 and report it, regardless of whether you see a fire. The fire department can determine if your home is safe.
• Contact your homeowner’s insurance agent, as damage is likely covered under your policy.
• Call a fire restoration specialist to assess your home. Even if a large house fire did not occur, there may be hidden damage in your roof or attic that could lead to further troubles down the road if not repaired promptly.

A lightning fire in Watertown, NY, is a rare, but possible occurrence. By taking proper precautions during a storm and following correct procedures after a strike, you can keep your family safe and minimize the damage to your home. For more information, visit

Eliminate Smoke Odor Post-Fire Once and For All

5/17/2018 (Permalink)

Fire Damage Eliminate Smoke Odor Post-Fire Once and For All Burned end table after a home fire.

Odor Remediation in Watertown, NY

Dealing with a house fire may be one of the worst things you have to go through as a homeowner, so when the Watertown, NY, fire damage restoration team has come and gone, it can be like a breath of fresh air. Or is it? Unfortunately, you may notice some residual effects of the fire long after the last technician has packed his or her bags and left your home. One such effect is a smoke odor. The good news is that cleaning up smoke damage doesn’t have to be difficult, especially when you implement a few tried and true smoke cleaning tips:

• Air out your home.
• Replace the air filter.
• Clean the HVAC system.
• Deep clean your home.

Air Out Your Home

The best thing you can do to reduce the risk of a linger smoke smells or to get rid of embedded odors is to air out your home. Open the windows and doors if it’s nice outside and turn on the fans. If it’s cold outside, you may need to face a fan inwards to force air into a single room with an open window or door.

Replace Your Air System’s Filter

You can deep clean your home as thoroughly as possible, but if you turn on an HVAC system that’s filter is contaminated with soot and odors, all your smoke cleaning efforts will have been for naught. Replacing the filter is a quick, affordable and efficient way to reduce the risk of lingering smoke smells.

Clean Your HVAC System

Smoke can permeate duct work and linger in the HVAC system, just waiting for the moment that you turn it on. Make sure that your system blows nothing but clean air by thoroughly cleaning within it.

Deep Clean Your Home

This final step may be the most difficult, but it is the most important. Steam clean your carpets, furniture and draperies. Wipe down any solid surfaces with white vinegar, dish soap and warm water. Finally, wash any windows, screens and shades to ensure that a cool breeze doesn’t turn into an odor-infested one.

Renters Insurance Importance

11/16/2017 (Permalink)

Fire Damage Renters Insurance Importance Antique headboard during the restoration process

Many apartment complexes and landlords do not yet require renters insurance. It's absolutely vital to have renters insurance in place to cover the loss of your belongings should you experience a water or fire damage. Without insurance you will be faced with the daunting task of replacing your household goods, or having them restored out of pocket. Renters insurance is really quite inexpensive when you think about how much it actually covers, and if something were to happen, it will save money on replacement costs. While we try to help in any situation where a renter unfortunately does not have insurance, we are limited to the services we can provide at that time.  Call one of your local insurance agents today for a quote!

It's that time of year again!

9/26/2016 (Permalink)

As much as we don't want to admit it, it's time to turn our furnaces back on. We know all too well that things don't always go as planned. Sometimes furnaces malfunction with what is called a "puffback".

The term furnace "puff back" refers to the sudden expulsion of soot into the dwelling area caused by a malfunction in the heating system. The soot from a puff back is a sticky, greasy, grimy mess that is second to none. It can also present a severe health hazard in the place that's supposed to be your haven- your home.

All of those minuscule, oil based particles embed themselves into curtains, carpets, and clothing while contaminating the air with known carcinogens. Running a vacuum over it only grinds the soot deeper and creates stains that will never come out. Wiping the soot from walls and ceilings creates a place where paint will no longer stick. Unless the soot is quickly and professionally removed, it can cause corrosion of metal on doorknobs, faucets, and even electronic equipment throughout the home. Because every inch of the home is affected, a puff back is an overwhelming job to clean properly.

This is where the SERVPRO team can help - you can trust SERVPRO to clean everything. We're your one stop shop for puff back and smoke damage cleanup in the Jefferson County area.