Recent Water Damage Posts

Have You Ever Wondered if You Could Prevent Frozen Pipes in Waretown Homes?

1/6/2019 (Permalink)

Water Damage Have You Ever Wondered if You Could Prevent Frozen Pipes in Waretown Homes? When frozen pipes burst, water damage can result. Contact our team at SERVPRO for water removal and remediation services.

Identifying Frozen or Freezing Pipes in Watertown Homes

As a Watertown homeowner, you can appreciate the threats to your property when the winter months set in and temperatures drop significantly. Freezing water pipes can pose damaging situations for your house if not addressed in time, and part of that fast reaction to the situation revolves around you understanding when this potential problem exists. Knowing what to look for and when can help to limit the damage to your property when a water line bursts inside your house.

If you have already had a pipe burst in your Watertown residence before, you can appreciate the need for a fast response to get professionals there immediately to begin the water removal process. The more materials that become exposed to the spreading water, the more potential tear out and reconstruction that can become required. Our SERVPRO professionals can respond quickly to the situation, as we are a team of experienced professionals available to our customers 24 hours a day.

Identifying problems with the pipes before ice damming and over-pressurization allows for bursting and splitting can be critical for any homeowner in the area. The problem is, many homeowners do not know that they have under-insulated areas of their indoor plumbing without them freezing first. On especially cold evenings and days throughout the winter months, visual inspections of exposed pipes can help to show which points show crystallization which can indicate the onset of freezing water inside.

Another method for identifying a problem is a noticeable drop in water pressure, or a foul odor emanating from the drains. You can reduce the present pressure to blockage by shutting off the main supply valve to your home and working quickly to thaw out the affected areas of the pipe.

Once our SERVPRO professionals arrive at an emergency break, we can work to remove the excess water and begin drying the area quickly. We can also take this opportunity to identify potential problem areas with the plumbing to prevent future breaks.

Freezing pipes are an ever-present threat for area homeowners throughout the winter. While identifying the issues early can save damaged plumbing, our SERVPRO of Jefferson County water restoration specialists can work quickly to preserve your property once a break occurs. Give us a call today at (315) 777-8377.

Click here for more information about Watertown.

How To Inspect for a Shower Leak

12/5/2018 (Permalink)

Water Damage How To Inspect for a Shower Leak Discovering a bathtub leak early in your Watertown,NY home can save time and money

4 Steps Home Inspectors Take to Look for Bathtub and Shower Leaks


When buying or renting a home in Watertown,NY, don’t forget to inspect for a bathtub leak. Spending the time to do a thorough check of the home for water damage can save you thousands of dollars in repairs. From tiled showers to enclosed shower bathtub units, many of the ways to check for leaks are similar. Here are four simple steps home inspectors take to look for bathtub and shower leaks.

  1. Check surrounding areas for water damage. Stained baseboards or ceilings, rusted tacks holding down carpet or loose bathroom floor tiles are all indicators of a shower pan leak. Another quick trick is to push a finger into the baseboards or surrounding grout to feel for any give. Ideally, they should be hard, nonporous surfaces and provide no movement.

  2. Examine crawl spaces beneath bathrooms. If your house has a crawl space or basement, be sure to look for black wood dripping with water, as that is a sure sign of a bathtub leak.

  3. Let your suspicious nature run free. An old pan, a fresh coat of paint, or an unused shower could all be signs of a leak that may not have been properly sealed. Note the age of the home and consult with the owner to find out the last time the shower pan was replaced.

  4. Inspect a tiled shower stall. A loose threshold into the shower can be a sign of a shower pan leak. Vertical or horizontal cracks in the tiled wall or tile separating from the wall can lead to leaks due to water spraying from the showerhead directly into the cracks.

Water damage in your home can be frustrating and costly. Your local water damage repair and restoration specialist can help you get your home back to normal. Discovering a bathtub leak early can save you time, money, and hassle.

Water Damage: Three Important Facts

10/12/2018 (Permalink)

Water Damage Water Damage: Three Important Facts Water loss in a Watertown,NY home

You may be worried about water damage if you recently experienced a pipe burst in your Watertown,NY, home. Such situations can cause flooding and other issues but try not to panic. Instead, learn about the following three facts, so you can be prepared for any future problems that arise.

1. Damage

When water enters your home, it can damage many different structures. However, the severity of the damage can vary widely. There are three recognized classes of water damage:

  • White or Category 1 Water Damage: This is clean water.
  • Gray or Category 2 Water Damage: This is often waste water.
  • Black or Category 3 Water Damage: This is considered contaminated water.

Category 3 damage is urgent and requires quick cleanup, while Category 1 water is not contaminated, but still requires rapid cleanup. A broken water line that leads to a pipe burst typically will only result in Category 1 damage as long as the matter is quickly addressed.

2. Restoration

Taking advantage of remediation services is not always just a practical move. In cases where you are dealing with complicated damage, such as when white water is left to sit for too long, a service may be necessary. Most trained workers will arrive on the scene quickly, assess the damage and take measures to restore your property.

3. Salvage

You may think that the random valuables around your home cannot be saved after a water damage incident. This is not always the case. Technicians such as those mentioned above can typically help you remove certain furniture and personal items and may even offer move-out assistance to help you preserve items before they get damaged. Most professionals also understand that your keepsakes are precious and may attempt to restore photographs and other mementos.

A pipe burst at home is never fun, but understanding the issue at hand helps. If you put an action plan into place, you have a better chance of returning to normal life sooner rather than later.

3 Keys To Managing a Toilet Overflow Situation

8/17/2018 (Permalink)

Water Damage 3 Keys To Managing a Toilet Overflow Situation Flooded basement in Watertown, NY

Many people have heard that unmistakable sound of water splashing to the floor and turned to see the unwelcome waterfall of a flooded toilet. There are efficient ways to manage the cleanup and get the system restored to proper functionality. The key to reducing sewer damage is to remain calm and act quickly.

1. Shut the Water Valve Off

The very first thing to do is to shut the valve off that goes directly to the toilet. It’s located behind the bowl and under the tank. That should stop the water from continuing to flow. If you don’t see a valve, open the tank and find something to support the float ball in the open position. If neither of these methods prevents water from continuing to fill the bowl, then you are probably dealing with a clogged sewer line and a plumber should be called immediately.

2. Attempt To Unclog the Drain

Keep a plunger and rubber gloves on hand for such occasions. A plunger with a flange creates a better seal and provides the suction needed for quick removal of debris. If the clog is stubborn, you may want to try a snake that’s specially designed for the curves associated with a toilet’s plumbing. If neither of these devices works, you will need to call a sewage company in Watertown, NY, to come and inspect the lines.

3. Clean Up the Mess

Once you’ve stopped the overflow, you should take immediate steps to keep the sewer damage from expanding further. If you’re lucky, the overflow only involves clear liquid. If that’s the case, then put towels or rags down or use a mop to keep it from seeping into flooring and drywall. Use items you can discard after use. You can clean the area thoroughly with warm bleach water after you’ve fixed the clog.

If the damage is more extensive, you may want to call in a sewage company in Watertown, NY, to disinfect the affected area and remove badly contaminated materials, such as carpeting, insulation, or drywall. Sewer damage can promote mold and disease when not properly taken care of.

5 Steps for Filing a Water Damage Claim

6/20/2018 (Permalink)

Water Damage 5 Steps for Filing a Water Damage Claim Returning your home to normal after water damage involves more than just drying everything out or filing an insurance claim.

Effects from storms can be devastating. Water damage in Watertown, NY, can be difficult to recover from, but filing an insurance claim may help. Here are five steps to take in the process:

1. Review your policy. After a storm, make sure you review your policy regarding what is covered under your insurance. This might not answer all the questions you have, but it may give you a starting point.

2. Call your insurance provider. Always phone your insurance provider right away to ask any additional questions you might have. Is this covered? How does one file an insurance claim? How long will it take to process? Please don’t be shy about asking questions. Your insurance specialist is there to help you through this.

3. Photograph the damage. One thing insurance adjusters may ask for is photographic evidence of any results from the storm. You might be required to submit photos as part of the process.

3. Fill out forms. If you need to file a claim, your insurance company will send you forms within a specified time frame. Filling these out and returning them in a timely manner can help avoid delays.

4. Prepare for the visit. After the paperwork is filed, an insurance adjuster may need to see the damage. Have a list of all items lost or broken ready to show the inspector. You may also want to have a list of where all the damage from the flood or pipe burst is in order to make things easier.

5. Make repairs. Some damages may be too severe for you to handle alone, but if possible, make temporary repairs to prevent further incidents from occurring. For example, a pipe burst can be temporarily fixed to stop more damage until a professional can see to it.

Returning your home to normal after water damage involves more than just drying everything out or filing an insurance claim. When you contact restoration specialists for help in Watertown, NY, you know everything will be expertly taken care of as the cleanup and repairs are completed. For more information, visit http://www.SERVPROjeffersoncounty.com/.

Dirty gutters could mean water damage in your Watertown home!

6/4/2018 (Permalink)

Water Damage Dirty gutters could mean water damage in your Watertown home! Water can cause damage in all areas of your home!

SERVPRO® of Jefferson County would like to remind everyone that being proactive is the best way to prevent damage. And even though it is one of the more time consuming chores, keeping the gutters around your home in good shape can greatly reduce the chances of a water damage disaster.

  1. Clogged gutters can result in basement flooding, roof damage, erosion and foundation damage. Regularly check and clear the gutter system around your home to ensure there are no problems.
  2. Fixing loose gutters can also mitigate damage. Loose gutters will allow water to flow along the roof which can affect siding, doors, windows and foundation.
  3. Splash blocks are important as they direct the water away from the home. Without a splash block the water can build up around the foundation of the home and cause flooding and mildew.

Hopefully, by checking out the gutter system in your home you will be able to stop disaster before it begins. But if, by chance, something does happen, SERVPRO® of Jefferson County's water damage technicians are here to help 24/7. Call us at 315-777-8377

IICRC certified firm

5/17/2018 (Permalink)

SERVPRO of Jefferson County is an IICRC firm.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

We can save your floors!

11/16/2017 (Permalink)

Water Damage We can save your floors! Floor mats hard at work

Have you heard that your laminate and hardwood floors will be ruined in the event of a water damage? We are lucky enough to have some awesome new technology to help everyone in the Jefferson, Lewis and St. Lawrence county areas. They are water extraction mats that are specifically designed with the drying of hardwood floors in mind. If we get there quickly enough we have a very high success rate of being able to dry your hardwood floors with very little, if any damage. It's so much easier to restore original flooring that it is to replace!

They lay flat on the hardwood floor and the extraction hoses are then connected. This creates a great amount of suction that is able to remove water from underneath the flooring.

New Technology

1/7/2016 (Permalink)

Have you heard that your laminate and hardwood floors will be ruined in the event of a water damage? We are lucky enough to have some awesome new technology to help everyone in the Jefferson, Lewis and St. Lawrence county areas. They are water extraction mats that are specifically designed with the drying of hardwood floors in mind. If we get there quickly enough we have a very high success rate of being able to dry your hardwood floors with very little, if any damage.

They lay flat on the hardwood floor and the extraction hoses are then connected. This creates a great amount of suction that is able to remove water from underneath the flooring.